Privacy Policy

Effective Date: January 14, 2025 (Revised)

This Privacy Policy governs the privacy terms of our website, located at https://stancermtl.ca, and the tools or services we provide (the “Website” or the “Service”). It applies to activities by Stancer Testing-Lab (“Stancer Testing-Lab,” “we,” “us,” or “our”) in connection with interactions with leads, clients, and all other users of our Website or Services.

We follow all legal requirements to protect your privacy. This Privacy Policy explains how we may collect information from you, how we may share your information, and how you can limit our sharing of your information.

1. Definitions

  1. Personal Data: Data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
  2. Usage Data: Data collected automatically, generated by the use of the Services or from the Service infrastructure itself (for example, the duration of a page visit).
  3. Cookies: Small pieces of data stored on a User’s device.
  4. Data Controller: A natural or legal person who (alone or jointly or in common with other persons) determines the purposes for which and the manner in which any Personal Data are, or are to be, processed. For the purpose of this Privacy Policy, Stancer Testing-Lab is a Data Controller of your data.
  5. Data Processors (or Service Providers): Any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers to process your data more effectively.
  6. Data Subject: Any living individual who is the subject of Personal Data.
  7. User: The individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.

2. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service, as well as to facilitate interactions with leads, clients, and other users.

2.1 Types of Data Collected

A. Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information (“Personal Data”) that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

  • Email address
  • Name
  • Address (e.g., street, city, ZIP/Postal code, state/province)
  • Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt out of receiving any or all of these communications from us by following the unsubscribe link or instructions provided in any email we send.

B. Usage Data

We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include:

  • Internet Protocol (IP) address
  • Browser type and version
  • Pages visited on our Service
  • Time and date of your visit
  • Time spent on those pages
  • Unique device identifiers
  • Other diagnostic data

C. Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and store certain information. Examples include:

  • Session Cookies: Used to operate our Service.
  • Preference Cookies: Used to remember your preferences and various settings.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you choose to disable cookies, some portions of our Service may not function properly.

3. Use of Data

Stancer Testing-Lab uses the collected data for various purposes, including but not limited to:

  1. Providing and maintaining the Service
  2. Notifying you about changes to our Service
  3. Allowing you to participate in interactive features of our Service (when you choose to do so)
  4. Providing customer support
  5. Gathering analysis or valuable information so that we can improve our Service
  6. Monitoring the usage of our Service
  7. Detecting, preventing, and addressing technical issues
  8. Providing you with news, special offers, and general information about other goods, services, and events that we offer (unless you have opted not to receive such information)

4. Retention of Data

Stancer Testing-Lab will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will also retain and use your Personal Data to the extent necessary to:

  • Comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws).
  • Resolve disputes and enforce our legal agreements and policies.
  • Improve and analyze the performance of our Service.

Usage Data is generally retained for a shorter period of time, except when it is used to strengthen the security or improve the functionality of our Service, or when we are legally obligated to retain this data for longer periods.

5. Transfer of Data

Your information, including Personal Data, may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

Stancer Testing-Lab will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. No transfer of your Personal Data will take place to an organization or country unless there are adequate controls in place regarding the security of your data and other personal information.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to this transfer.

6. Disclosure of Data

  1. Business Transaction: If Stancer Testing-Lab is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
  2. Disclosure for Law Enforcement: Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

7. Security of Data

The security of your data is important to us. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

8. Legal Basis for Processing Personal Data (GDPR)

If you are from the European Economic Area (EEA), Stancer Testing-Lab’s legal basis for collecting and using the Personal Data described in this Privacy Policy depends on the specific context in which we collect it. We may process your Personal Data because:

  • We need to perform a contract with you
  • You have given us permission to do so
  • The processing is in our legitimate interests and is not overridden by your rights
  • For payment processing purposes
  • To comply with the law

9. Your Data Protection Rights (GDPR)

If you are a resident of the EEA, you have certain data protection rights. Stancer Testing-Lab aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. Specifically, you have the:

  1. Right to access, update, or delete the information we hold about you.
  2. Right of rectification: To have your information rectified if that information is inaccurate or incomplete.
  3. Right to object: To object to our processing of your Personal Data.
  4. Right of restriction: To request that we restrict the processing of your personal information.
  5. Right to data portability: To be provided with a copy of your Personal Data in a structured, machine-readable, and commonly used format.
  6. Right to withdraw consent: At any time where we relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests. You also have the right to complain to a Data Protection Authority about our collection and use of your Personal Data.

10. Service Providers

We may employ third-party companies and individuals (“Service Providers”) to facilitate our Service, provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

10.1 Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service, such as Google Analytics. Google uses the data collected to track and monitor the use of our Service. This data may be shared with other Google services and used to personalize ads.

To opt out of Google Analytics tracking, you may install the Google Analytics opt-out browser add-on or adjust your Google Account privacy controls.

10.2 Payments

We may provide paid products or services within the Service. In that case, we use third-party services for payment processing (e.g., payment processors). We do not store or collect your payment card details; they are provided directly to our third-party payment processors, whose use of your personal information is governed by their own privacy policies.

11. Links to Other Sites

Our Service may contain links to third-party sites that are not operated by Stancer Testing-Lab. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit, as we have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “effective date” at the top. When possible, we will also let you know via email and/or a prominent notice on our Service before the change becomes effective.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us by filling out our contact form or via the following details: